Cancellation Policy for Anatomy Acupuncture, LLC

Booking an appointment means you have read and agreed to the following policy.

 

Thank you for trusting your health and wellness to Anatomy Acupuncture – we appreciate your business. An acupuncture appointment at our clinic is viewed as a commitment between the acupuncturist and patient. We respect your time and ask you to do the same for ours.

Cancellation Policy:
We request 48 hours’ notice for all rescheduled appointments and cancellations; due to the nature and size of our business we REQUIRE 24 hours’ notice in order to not accrue a forfeiture fee. While we understand that situations come up and emergencies happen, we do not double-book the schedule and late cancellations and missed appointments greatly impact our business.

Fees for missed appointments:
You may cancel or change your appointment up to 24 hours in advance of your treatment via our online booking feature. For changes or cancellations less than 24 hours in advance, you will be charged a forfeiture fee of $75 for any acupuncture appointment and $20 for any target treatment session; if you fail to show up for your initial appointment (two hours) you will be charged $150.

Late cancellations and missed appointments are NOT billable to your insurance regardless of your benefit coverage – you are required to place a credit card on file when booking online and are personally responsible for paying this fee. Also please note that treatment time is not extended for late arrivals. Thank you for understanding.

I, ___________________________________________ understand that any change or cancellation of a scheduled appointment is preferred 48+ hours in advance and requires AT LEAST 24 hours’ notice not to incur forfeiture fees. I understand that if changes or cancellation to my appointment are not made prior to this timeframe or if I fail to show up for the scheduled appointment I will remain financially responsible for the payment in full prior to the next treatment.